Thursday, December 28, 2006

Technical Interview Questions for Technical Support Enginner

Hi..
Most of the Freshers who pass out of college are too desperate to get into a job(Even, i was).. And in the adrenaline rush, we jump into the call centre or the bpo industry.. I wont say that the call centre or the bpo industry is bad, as every job has its own respect.

For Every interview, there will be a written test, a voice test, and then followed by the HR interview in which they ask HR related questions as well as technical questions.

Whenever you try for Technical support Engineer(TSE) job in a call centre, make sure you have a basic idea of Networking as well the general concepts in windows. I dont assure you that only these questions will be asked, but these are quite a some.

Here are a few Technical Questions :(Make sure that you have an answer for all these)

1. Difference b/w windows xp and windows 98 or 2000
2. what is a firewall and what is its function
3. what are the different classes of Ip?
4. How do u restrict/block specific websites from opening?
5. tell some windows commands / Linux commands
6. why u want to join Technical support since ur qualification is ----?
7. what is MAC address?
8. explain OSI layer
9. what is TCP/IP?
10. difference between tcp/ip layer and OSI layer
11. what is networking?
12. difference b/w WAN/MAN/LAN
13. How will u find the OS version in the machine?
14. how will u assign static ip address
15. ping error codes(This question at the extreme they can ask)

The above questions are basic ones and sometimes they can ask more into windows based. They dont expect much from a fresher.. They look into atitude and how u answer .

Your Attitude Makes You the Winner... All the Best

5 comments:

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Unknown said...

I want Technical Questions & Answers
of windows 2003 server

Unknown said...

Hi, please tell me how can I get the answers of above questions.

Unknown said...

thanks for the list of questions
HAPPY VALENTINES DAY

Unknown said...


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